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AI products for ecommerce & DTC brands Terms of service

The rules of using RestockIQ. Updated April 2026.

We've made these terms as short and readable as legal allows. The tl;dr is below.

240+ DTC brands
trust RestockIQ to forecast $1.2B in SKUs
AI insight
Reorder 1,240 units of SKU-0482
Forecast accuracy
94.3% ▲ 3.1
Fair use

Don't misuse the service or try to reverse-engineer it.

You own your data

We're processors. Your data stays yours.

We own our software

We license it to you while you subscribe.

Changes

We give 30 days notice before material changes.

Acceptance

By using RestockIQ ("the Service") you agree to these Terms. If you're using the Service on behalf of a company, you confirm you have authority to bind that company.

The Service

RestockIQ is a forecasting and purchase planning SaaS. We may update the Service from time to time; we won't materially reduce functionality without notice.

Accounts

You're responsible for activity under your account. Enable SSO/MFA for admin accounts. Notify us immediately of unauthorized access.

Fees & payment

Fees are on your order form. Monthly plans are paid monthly; annual plans are paid up-front and non-refundable except as required by law.

Acceptable use

No reverse engineering, no sharing access with third parties, no uploading data you don't have rights to, no scraping.

Intellectual property

We own the Service. You own your data. We receive a limited license to your data solely to provide the Service.

Confidentiality

Each party agrees to protect the other's confidential information with reasonable care, at minimum as it protects its own.

Warranties & disclaimers

The Service is provided "as is". We disclaim implied warranties to the maximum extent permitted by law. Forecasts are predictions, not guarantees.

Limitation of liability

To the maximum extent permitted by law, our aggregate liability is limited to the fees paid by you in the 12 months preceding the claim.

Term & termination

Subscriptions run as defined in your order form. Either party may terminate for material breach with 30 days' notice to cure.

Governing law

These Terms are governed by the laws of the State of Delaware, USA, and the courts of San Francisco, CA shall have exclusive jurisdiction.

Contact

For legal questions: legal@restockiq.ai.

Protections

What you can count on, plainly.

30 days' notice before material Terms changes

Your data is yours — export any time, deleted within 30 days on offboarding

Forecasts are best-effort predictions. We stand behind the math, not the outcome.

Related

Other documents you might need.

Changelog

Every revision of these Terms.

v4.1
Apr 2026
Added EU residency option
v4.0
Jan 2026
Rewrite in plain English
v3.2
Aug 2025
SLA section refresh
v3.1
Mar 2025
Governing law update
General Counsel

Maria Alvarez

legal@restockiq.ai

For MSAs and redlines

security@restockiq.ai

For security questionnaires

FAQ

Terms, answered.

Procurement

Need our MSA, W9, or insurance certs?

Email legal@restockiq.ai — we'll send a ready-to-sign pack within one business day.

AI products for ecommerce & DTC brands

A suite of AI products for the way modern brands operate.

We build vertical AI for ecommerce teams — from demand forecasting to allocation and supplier intelligence. Opinionated UX, explainable models, and integrations that actually work on day one.

Built on frontier models
Fine-tuned forecasters, agents, and retrieval over your ops data.
Ecommerce-native
Shopify, Amazon, 3PLs and ad spend — we speak your stack fluently.
Calm automations
AI proposes, humans approve. Every action is explainable.
Product suite
RestockIQ
Core
AI demand forecasting + PO planning
ChannelIQ
Beta
AI allocation across Shopify, Amazon, retail
LeadtimeIQ
Soon
Supplier reliability & ETA intelligence
On the roadmap: AI-powered promo planning, markdown optimization, and cash-flow-aware buying.
AI products for ecommerce & DTC brands

Questions on the Terms?

Legal is friendly. Really. legal@restockiq.ai.

No credit card required10-minute setupSOC 2 Type II