NewWe build AI products for ecommerce & DTC brands. Meet RestockIQ v4.
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AI products for ecommerce & DTC brands Security & trust

Your commercial data, handled like it matters.

SOC 2 Type II, EU residency, read-only connectors, and a security team that answers the phone.

240+ DTC brands
trust RestockIQ to forecast $1.2B in SKUs
AI insight
Reorder 1,240 units of SKU-0482
Forecast accuracy
94.3% ▲ 3.1
SOC 2 Type II

Audited annually by a Big 4 firm. Report available under NDA.

GDPR + CCPA

DPA on request. EU data residency available on Enterprise.

HIPAA-eligible

For wellness brands handling PHI — available on Enterprise.

ISO 27001 (in progress)

Expected certified Q3 2026.

Stance

We treat customer data like the commercial secret it is.

RestockIQ holds revenue, margin, cost, and supplier data — information that, if leaked, directly harms our customers. Our entire engineering and ops program is built around that reality.

  • Principle of least privilege everywhere
  • Every access audit-logged
  • No customer data in dev or training
  • Security reviewed at every PR
Security
Controls

What we actually do, technically.

Encryption in transit

TLS 1.2+ with modern ciphersuites. HSTS preloaded.

Encryption at rest

AES-256 for all data stores and backups.

SSO + MFA

Okta, Google, Azure AD SAML. MFA enforced on all admin roles.

Least-privilege access

Role-based; customer data access requires customer approval.

Read-only by default

POs write back only after explicit customer approval.

Backups

Point-in-time recovery up to 30 days; cross-region replicated.

Incident response

15-minute SLA to detect, 1-hour SLA to triage P1 events.

Vendor program

All subprocessors reviewed against our security baseline.

Data lifecycle

From connect to delete.

STAGE 01
Collection

Only what we need to forecast — orders, stock, lead times, ad spend.

STAGE 02
Storage

US (default) or EU (Enterprise). Never leaves the chosen region.

STAGE 03
Access

Scoped tokens per workspace. Audit-logged. SSO-enforced.

STAGE 04
Retention

Kept while subscription is active. Deleted within 30 days of offboarding.

Subprocessors

Who else touches the data — and what they do.

ProviderPurposeRegion
Amazon Web ServicesInfrastructure + storageUS / EU
SnowflakeAnalytical data warehouseUS / EU
DatadogObservability + logsUS
StripeBillingUS
LinearInternal ticketing (no customer data)US
OktaInternal identityUS
Bug bounty

Found something? We'll pay you for it.

Responsible disclosure program via HackerOne. Payouts from $250 (low) to $10,000 (critical). Safe-harbor for all good-faith research.

Report a vulnerability
15 min
SLA to triage P1
24 hr
SLA to patch P1
$10k
Max bounty
Safe-harbor
On all research
Uptime

99.95% rolling 12-month.

Latency

p95 API latency under 200ms.

Status page

Live at status.restockiq.ai — auto-updated.

Trust portal

Policies, questionnaires, and reports in one place.

SOC 2 report, SIG-Lite, CAIQ, DPA, sub-processor list, and our security policies. Gated by a light NDA click-through.

FAQ

Security, answered.

AI products for ecommerce & DTC brands

A suite of AI products for the way modern brands operate.

We build vertical AI for ecommerce teams — from demand forecasting to allocation and supplier intelligence. Opinionated UX, explainable models, and integrations that actually work on day one.

Built on frontier models
Fine-tuned forecasters, agents, and retrieval over your ops data.
Ecommerce-native
Shopify, Amazon, 3PLs and ad spend — we speak your stack fluently.
Calm automations
AI proposes, humans approve. Every action is explainable.
Product suite
RestockIQ
Core
AI demand forecasting + PO planning
ChannelIQ
Beta
AI allocation across Shopify, Amazon, retail
LeadtimeIQ
Soon
Supplier reliability & ETA intelligence
On the roadmap: AI-powered promo planning, markdown optimization, and cash-flow-aware buying.
AI products for ecommerce & DTC brands

Security review blocking your evaluation?

Email security@restockiq.ai — most questionnaires back in 48 hours.

No credit card required10-minute setupSOC 2 Type II