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AI products for ecommerce & DTC brands Privacy policy

Plain-English privacy. Updated April 2026.

A clear, enforceable explanation of what we collect, why, and your rights. The legal version is at the bottom.

240+ DTC brands
trust RestockIQ to forecast $1.2B in SKUs
AI insight
Reorder 1,240 units of SKU-0482
Forecast accuracy
94.3% ▲ 3.1
SOC 2 Type II

Audited annually.

GDPR + CCPA

DPA available.

No data sales

Full stop.

Encrypted

TLS 1.2+ / AES-256.

Scope

This policy covers how RestockIQ, Inc. ("RestockIQ", "we", "us") processes personal data in connection with our website, products, and services. It doesn't cover data our customers process on their own systems.

Data we collect

  • Account data (name, email, company, role)
  • Operational data (orders, stock, lead times, ad spend) to generate forecasts
  • Usage data (pages visited, features used, error logs)
  • Billing data (via Stripe — we never see card numbers)

How we use your data

To provide the Service, improve our product, and meet legal obligations. We do not train cross-customer models on your data.

Sharing and subprocessors

We use a small set of vetted subprocessors (AWS, Snowflake, Datadog, Stripe, Okta). A live list is maintained on the trust portal.

Retention & deletion

Customer data is retained while the subscription is active and deleted within 30 days of account offboarding. Backups are purged within 60 days.

Your rights

Access, rectification, deletion, portability, restriction, and objection, in line with GDPR/CCPA. Email privacy@restockiq.ai.

Cookies

Essential cookies by default. Analytics and marketing cookies are opt-in via the banner. See our Cookie Policy for the full list.

International transfers

EU customers can elect EU data residency. When EU data is processed in the US, we rely on SCCs and the EU-US Data Privacy Framework.

Children's data

RestockIQ is a B2B tool — not intended for users under 18. We don't knowingly collect children's data.

Changes to this policy

We'll notify customer admins via email 30 days before any material change takes effect.

Contact us

For privacy questions: privacy@restockiq.ai. For data subject requests: dsr@restockiq.ai. Postal: RestockIQ, Inc., 548 Market St #48219, San Francisco, CA 94104.

Data processing

Need a DPA?

We have a mutual DPA ready. Most customers sign the version on our trust portal without redlines.

Other policies

Related reading.

privacy@restockiq.ai
dsr@restockiq.ai
DPO: Lindsey Park
FAQ

Privacy, answered.

Versions

Every prior revision of this policy.

v3.2
Apr 2026
Added EU residency option, expanded DSR process
v3.1
Oct 2025
Subprocessor updates, new DPA appendix
v3.0
Feb 2025
Rewrite in plain English
v2.5
Aug 2024
CCPA updates
AI products for ecommerce & DTC brands

A suite of AI products for the way modern brands operate.

We build vertical AI for ecommerce teams — from demand forecasting to allocation and supplier intelligence. Opinionated UX, explainable models, and integrations that actually work on day one.

Built on frontier models
Fine-tuned forecasters, agents, and retrieval over your ops data.
Ecommerce-native
Shopify, Amazon, 3PLs and ad spend — we speak your stack fluently.
Calm automations
AI proposes, humans approve. Every action is explainable.
Product suite
RestockIQ
Core
AI demand forecasting + PO planning
ChannelIQ
Beta
AI allocation across Shopify, Amazon, retail
LeadtimeIQ
Soon
Supplier reliability & ETA intelligence
On the roadmap: AI-powered promo planning, markdown optimization, and cash-flow-aware buying.
AI products for ecommerce & DTC brands

Questions about privacy?

Real humans answer privacy@restockiq.ai within one business day.

No credit card required10-minute setupSOC 2 Type II